Q: How do I go about placing an order? A: Please refer to the order request form located at the top of the page in order to submit a form.
Q: What flavor are your cookies? A: Both cookies and icing are vanilla
Q: Can my cookies be packaged individually? A: Yes, please refer to the form. There will be information available on packaged pricing.
Q: How far in advance do I need to place an order for my cookies? A: For smaller orders at least a week in advance, anything larger than 3 dozen needs to be placed at least 2-3 weeks in advance.
Q: Do cookies need to be refrigerated after pickup until my event. A: NO! There is no need to refrigerate cookies as they may sweat from condensation or change in taste. Cookies will not go bad if kept out for up to 2-3 days. If air sealed tight they are good room temperature for up to 2 weeks.
Q: Is delivery available? A: Delivery is available upon request at an extra fee.
Q: How long will cookies last? A: Cookies that are individually wrapped or storages properly will be fresh for about 2 weeks. Cookies may be frozen is will remain fresh for up to 3 months. (Thaw cookies for about 2 hours before eating.)
Q: Can an order and date be secured if I am not aware of my theme? A: Yes, just please be sure to notify me of your theme so that I can be sure I have or can order the cutters appropriate for your event.
Q: What are the price of the cookies? A: Pricing is listed on the pricing page located at the top. All cookies and designs vary. A basic design begins at $36/dozen.
Q: How do you determine the difference between a basic design and elaborate cookie? A: A basic would be considered, a solid color and perhaps a name or quote. Elaborate is anything more than 3 colors on a Cookie, detailed art, airbrushing, or gold/silver edible paint.
Q: Are your cookies nut-free? A: Yes! Until I add more flavors. All cookies are peanut free. My daughter is allergic to peanut as well so I am extra careful with any peanut products in my household.
Q: How do refunds work? A: All deposits are non refundable. If an emergency such as personal or “pandemic” are to happen, then your balance will be credited. That is including reschedules.
